Submit a Request

Re-opening of West End shows

Due to the pandemic, your theatre going experience will be a little different than what you have encountered previously! There are some shows hoping to return as soon as possible with socially distanced performances. The producers have taken this approach and have adapted the venues in order to facilitate the health and safety of audiences, theatre staff and the cast which is paramount.


If you are purchasing for a socially distanced performance, this will be disclosed in the show info page. Please find further information of how this has been implemented via our social distancing guide here.


Currently we are offering our usual ticket dispatch methods, however over the next coming months we anticipate that the majority of the West End shows will move to an e-ticketing option to ensure contactless entry. In this instance, any ticket you may purchase via a different method may be replaced with an e-ticket which you will receive by email which can be downloaded to your phone to take along with you. If we do change your ticketing method to e-ticket we will of course be in touch with you to let you know. Please feel free to refer to our receiving tickets article with further information.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.