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Email Confirmation

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Once your booking is confirmed, you will receive an email confirmation with your booking details including your unique booking reference number and seat information. You should receive this within a few minutes of completing your booking. 

 

It has come to our attention that some email confirmations are being filtered to customers' spam folders. Please add no-reply@e.londontheatre.co.uk to your safe sender list to ensure that you receive our emails. If you do not see an email confirmation from us that you were expecting, please search your Spam or Junk folder.



Barcode Confirmation Email

We are currently experiencing some issues with e-tickets displaying in confirmation emails. Please rest assured that your booking is confirmed and your information is with the respective Box Office.



Hotmail & Outlook Customers

We are currently experiencing an issue with hotmail & outlook email addresses not receiving confirmation emails. 

Check out this page for more details on how to troubleshoot.

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