Submit a Request
Welcome
Login

Credit Vouchers

If you have a booking for a performance that is cancelled we will automatically issue you a credit voucher for use on your next theatre outing. 

 

Validity of my credit voucher:

Your voucher is valid for 18 months (from date of issue), which will allow you to return to the theatre as soon as it is safe to do so. The voucher value is secured for the full 18-month period. This means that if any outstanding value remains after you have made your booking, this value will be retained and may be used towards another booking within the 18 months. Bookings need to be made before the expiry date of the voucher, but the new performance dates can be beyond that.

Please note that if your voucher originally had an expiry date during 2021, we have automatically extended it to 30th June 2022 to ensure you have ample time to redeem your voucher!

How will I receive my credit voucher: 

You will receive your credit voucher by email and this will be sent to the email address you provided when you made your booking. Please be sure to check your junk/spam folder just in case! 


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.