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Email Confirmation

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Within a few minutes of completing your booking, you will receive a confirmation email with your booking details, including your unique booking reference number and seat details. 

 

It’s come to our attention that some email confirmations are being directed to customer’s spam folders. Please add no-reply@e.londontheatre.co.uk to your safe sender list to ensure that you do receive any emails from us. If you've been affected by this, you should be able to locate your email confirmation by searching this email in your Spam or Junk folder.



Barcode Confirmation Email

Some e-tickets are not displaying correctly in the confirmation emails. Please rest assured that your booking is confirmed and your information is with the respective Box Office.



Hotmail & Outlook Customers

Some customers who have hotmail and outlook email addresses are not receiving confirmation emails. 

Check out this page for more details on how to troubleshoot.

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